| 1 | Multisite Deployments | Identifying Issues in a Multisite Deployment Identifying Multisite Deployment Solutions Implementing Multisite Connections Implementing a Dial Plan for Multisite Deployments |
| 2 | Centralized Call-Processing Redundancy | Examining Remote-Site Redundancy Options Implementing Cisco Unified SRST and MGCP Fallback Implementing Cisco Unified Communications Manager Express in SRST Mode |
| 3 | Bandwidth Management and Call Admission Control | Implementing Bandwidth Management Implementing Call Admission Control |
| 4 | Features and Applications for Multisite Deployments | Implementing Call Applications on Cisco IOS Gateways Implementing Device Mobility Implementing Extension Mobility Implementing Cisco Unified Mobility |
| 5 | IP Telephony Security | Understanding Cryptographic Fundamentals and PKI Understanding Native Cisco Unified Communication Manager Security Features and Cisco Unified Communications Manager PKI Implementing Security in Cisco Unified Communications Manager |