Our Approach to Learning

Integrated Learning

New Horizons Integrated Learning guides you through all stages of your learning lifecycle. It consists of five components - Assess, Learn, Reinforce, Support and Validate - and merges classroom and eLearning to create the most effective learning experience available in the industry.

Why is Integrated Learning Important?

Integrated Learning is an effective learning solution because it allows individual learners and training managers to tie learning solutions to business objectives. Simply select the methods of training that work best within the determined budget.

Integrated Learning also has ability to assess the skills of individuals, track progress, increase retention, and manage training across the entire company, thereby offering a better return on the investment of time and money.

Whether you are an individual looking to improve your skills or a corporate training manager, Integrated Learning means working with the premier training provider for a comprehensive learning solution that delivers quantifiable results.

Assess

The Assess component of Integrated Learning initiates the learning process by helping students and companies identify training objectives, then help determine what type of training is required to meet those goals.

By assessing needs at the beginning of the learning lifecycle, students and corporate decision-makers are able to identify and choose the right solutions to maximize their training investment.

Assessments establish learning goals and measure the effectiveness of a training program, thereby proving the value of training. A pre-assessment of skill-levels identifies knowledge gaps so that training needs can be mapped to objectives. A post-assessment verifies that the required skill-level has been attained.

New Horizons assessments can be accessed through Learning Port, our powerful Web-based tool that provides organizations and individuals with the resources to assess, reinforce and validate skills, thereby offering a better return on your training investment.

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Learn

Most computer training providers offer either classroom learning or eLearning. Only New Horizons provides solutions that combine the best features of both. Choose from Classroom Learning, Online LIVE Learning (our "classrooms on the Web"), or self-paced Online ANYTIME Learning. The course content is the same regardless of delivery method.

New Horizons Classroom Learning

New Horizons has provided instructor-led training for over 25 years and is the leader in computer learning. Through our Classroom Learning, we offer the industry's largest number of technical training and desktop application courses.

New Horizons Mentored Learning

New Horizons Mentored Learning is about you. Individual learning paths bridge the gap between the skills you already have and the skills you need. One-on-one support and coaching from a certified instructor increases your ability to comprehend, retain and apply new knowledge. Flexible scheduling allows you to schedule training around personal and work commitments. Personalized, interactive, integrated learning means you achieve your learning goals in the most effective way possible.

New Horizons Online ANYTIME Learning

Our Web-based training (WBT) and computer-based training (CBT) are convenient and comprehensive instruction methods for students who prefer a more independent approach to learning. With Online ANYTIME, students can select from hundreds of titles and complete the courses at their own pace at the workplace or home.

Integrated Solutions

Combining multiple methods of delivery and other learning resources into one program to help each learner to most effectively meet their learning goals.

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Reinforce

Most adult learners require three study methods or resources to retain the highest percentage of information. As part of our Integrated Learning model, New Horizons provides reinforcement tools to increase retention of the course material and  advance the learning process.

From hands-on labs to reference materials to practice exams, the learning experience is enhanced by a host of resources:

  • Learning Guides
  • eCourseware
  • Learning Kits
  • Online ANYTIME online class version
  • Virtual Labs
  • Free Retake Policy
  • Certification Exam Preparation
  • Learning Labs

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Support

Not only do New Horizons students receive study tools and training required for learning, but also the supplemental support services to help complete the learning cycle. Our support resources are a valuable extension of our reinforcement tools.

Ongoing Account Executive Consultation

We provide personal attention to every customer. Our account executives support the business-to-business and enterprise segments, educational consultants focus on consumers, and there is additional support for enterprise organizations.

Technical Help Desk Support

Technical Help Desk support is available to assist Online ANYTIME students with any technical difficulties to ensure that their online learning is on track and on schedule.

KnowledgeShare Forums

Community forums offer a valuable opportunity to meet fellow students, continue discussions from your courses, or strike up new conversations with students in related classes or with common interests. There are community forums on many different IT topics to allow you to find just the help you need.

Training Administration

Track the progress and results of the learning through the customized reports and capabilities of the learning management system.

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Validate

In the Validate component of Integrated Learning, the student or corporate training manager can identify the acquired knowledge, areas requiring improvement, and the value of the skills gained.

Through course evaluations, certification exams, post-class assessments and surveys, students know they are achieving their desired learning goals.

Course Evaluations

For Online LIVE and Classroom Learning our instructors and courses are evaluated by students to ensure the quality of training, facilities and content.

Assessments

Utilizing the exam preparation tools or our Online ANYTIME online assessments, students can take a post-assessment to identify acquired and retained knowledge.

Post-class Survey

Our post-class survey is distributed 60 days after training and helps identify job performance improvement in relation to skills learned. Overall satisfaction with the learning experience is also determined, providing continuous feedback to help New Horizons improve our training and services.

Certification Exam Testing

We are the largest provider of Prometric and VUE exams, offering our students a single place to achieve certification. Students can take the exams in a proctored environment in our facilities.

Learning Transcripts

Students can view their Online ANYTIME transcripts and Learning Plans.

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New Horizons is a computer training and medical billing certification center in Albany, NY, Charlotte, NC, Harrisburg, PA and Long Island - Commack & Westbury. This computer school & medical billing training school provides computer classes and courses towards certifications like Microsoft (MCDST, MCITP, MCPD, MCSA, MCSE, MCTS and MCAS/MCAP), American Academy of Professional Coders (CPC, CPC-H & CPC-P), Cisco (CCNA, CCNP, CCSP, CCVP, CCIE, CCIP, CCDA, CCDP), Citrix (CCA, CCEA, CCIA), CompTIA (A+, CDIA+, CTT+, e-Biz+, HTI+, i-Net+, Linux+, Network+, Project+, RFID+, Security+, Server+), Novell (CNA, CNE, Master CNE, CLP, CLE), Oracle (DBA, OCA, OCP, OCM) and the Project Management Institute (PMP, PgMPSM, CAPM)).



Albany, Schenectady, Troy, Saratoga Springs, Poughkeepsie New York

Burlington, Brattleboro, Rutland, Bennington, Vermont
Charlotte, Gastonia, Rock Hill, Concord, North Carolina

Springfield, Pittsfield, Western Massachusetts
Harrisburg, Mechanicsburg, Lancaster, York, Central Pennsylvania

Plattsburgh, New York
Long Island - Melville, Commack, Westbury, New York
Virginia Beach, Norfolk, Newport News, Hampton Roads, Virginia
Portland, Lewiston, Augusta, Bangor, Maine
Canada, Alberta, Calgary, British Columbia, Vancouver, Manitoba, Winnipeg, New Brunswick, Saint / St. John, Ontario, Ottawa, Toronto, Quebec, Montreal


Classes can also be taught in locations across the USA.

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